Returns & Exchanges
At Animal Station Ltd, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn clothing with original tags attached into the original shipping packaging or a secure mailing bag.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.